What must she do now? 2 policies one was cancelled and the other wasn’t, now she has a letter from DMV….
My niece lives in NY. The car she has is registered and insured under her mom. Apparently she decided to get an insurance quote from another company and set up a policy. The company decided to raise the rate a few days later ($380) so she cancelled it. The car was still insured under her mom’s original policy, it was never taken off. Her mom was waiting to find out what she wanted to do b4 taking the car off. Now dmv sends notice that insurance is cancelled but the moms insurance just sent the cards in the mail. It doesn’t say which policy it cancelled. Is this something easy to clear up? Or are there going to be some issues?
Well, the issue is, the insurance companies upload the info to the DMV. As soon as the new policy was issued, it "overwrote" the old policy. So when the new policy was cancelled, the ONLY policy the DMV had on the car looks cancelled.
She’s going to have to call her agent, and have the OLD company "upload" to the dmv, the registration information, and verify insurance coverage for her. She can ALSO call the dmv, and I believe in NY you can go online, and type in the correct insurance information, and they’ll give the insurance company 30 days to "upload" the information again.
So it’s not a huge deal, but she WILL have to be faithful about following up to make sure everyone does their part.


This is normal. DMV is now requiring ALL DRIVERS to have insurance on the road due to many hit-and-runs by people with NO INSURANCE. You should call DMV and tell them that you have a policy with a company and either fax it over or head to a DMV office near you and give them the cards you received from the insurance company (her mothers). GET THIS DONE ASAP!!! OTHERWISE DMV WILL FINE YOU!
References :
Send a copy of the card to the DMV
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just show them a copy of the one not cancelled if the date goes back far enough it should be cool
References :
Well, the issue is, the insurance companies upload the info to the DMV. As soon as the new policy was issued, it "overwrote" the old policy. So when the new policy was cancelled, the ONLY policy the DMV had on the car looks cancelled.
She’s going to have to call her agent, and have the OLD company "upload" to the dmv, the registration information, and verify insurance coverage for her. She can ALSO call the dmv, and I believe in NY you can go online, and type in the correct insurance information, and they’ll give the insurance company 30 days to "upload" the information again.
So it’s not a huge deal, but she WILL have to be faithful about following up to make sure everyone does their part.
References :
agent, 21+ years